Delia approached us feeling frustrated and overlooked. Despite having four years of experience in hospitality, she was struggling to move into front-of-house roles such as Reservations, Rooms Controller, or Admin. Employers seemed unable to see beyond her recent Housekeeping role, even though she had a strong background in admin and customer service.
Her move into Housekeeping was a temporary one – a practical decision during a time when she needed flexibility to care for her daughter. Now, with her circumstances changed, Delia is ready to re-enter office-based roles but has faced repeated rejections, which were beginning to affect her confidence.
She told us:
“I just need someone to believe in me. I know I can do the job – I’m hardworking, capable and ready to learn.”
Hi Delia,
Thank you for sharing your CV with us. We can see from your message that you’re determined to work and just want someone to give you that chance and it’s clear you’re both capable and committed.
You should be proud of your strong academic background, which comes through clearly in your CV. You also have some great experience, so well done for all you’ve achieved so far.
That said, we believe the main barrier right now is the way your CV is presented. The formatting could be improved to create a stronger first impression and some of the content – particularly in the Key Skills section – could be better aligned with the jobs you’re applying for. Right now, it leans more towards soft skills, but we can strengthen this by using more job-specific, technical language.
There’s also scope to enhance your role descriptions by adding more detail about your day-to-day responsibilities. This will help employers clearly see the value you bring. Finally, we would recommend condensing your earlier career into a short “Earlier Career” section, which helps keep the CV focused and relevant.
If you’d like support with rewriting your CV professionally, we would be happy to help. We offer a tailored CV Writing Service specifically for early to mid-career professionals. You can find more details here:
👉 CV Writing for Early/Mid-Career Professionals
The usual price is £125, but it’s currently discounted to £85.50 with our August promotion.
With over 25 years of recruitment expertise, we’ve helped thousands of professionals secure their next role. We know what employers want and specialise in creating powerful, professional CVs that grab attention, open doors and get you shortlisted.
