Privacy Policy

Privacy Policy

Last Updated: July 2026

Who We Are

My Professional CV™ and Before You Apply™ are owned and operated by Michelle Cryer.

Website: https://myprofessionalcv.co.uk

Email: michelle@myprofessionalcv.co.uk

We are committed to protecting your privacy and handling your personal information responsibly in accordance with UK GDPR and the Data Protection Act 2018.

The Services Covered by This Policy

This Privacy Policy applies to customers who enquire about or purchase services including:

• Before You Apply™ FREE CV Review
• Before You Apply™ Professional CV Review
• Before You Apply™ CV & Job Match Review
• Before You Apply™ Professional CV Rewrite
• My Professional CV™ CV Writing Services
• Cover Letter Writing
• LinkedIn Profile Writing
• Career Coaching and Career Support Services

Information We Collect

Depending on the service you request, we may collect:

• Your name
• Email address
• Telephone number (if provided)
• Your CV or résumé
• Job descriptions or advertisements
• Career history
• Employment information
• Career goals and target roles
• Questionnaire responses
• Supporting documents you choose to upload
• Payment and order information
• Communications between you and us

We only collect information necessary to provide the service you have requested.

How We Use Your Information

Your information is used to:

• Deliver the service you have purchased or requested.
• Review and analyse your CV.
• Prepare personalised reports and recommendations.
• Rewrite CVs and career documents where applicable.
• Communicate with you regarding your order.
• Respond to customer enquiries.
• Improve our services.
• Meet legal and accounting obligations.

We do not sell your personal information.

Artificial Intelligence

Before You Apply™ combines Michelle Cryer’s professional recruitment expertise with carefully designed Artificial Intelligence (AI) technology.

AI assists with analysing CVs and producing personalised recruiter feedback using Michelle Cryer’s Recruiter Intelligence™ methodology.

All recommendations are designed to support the delivery of the service you have requested.

How Your Information Is Stored

Your information may be securely stored using trusted business systems that support the delivery of our services.

These may include secure cloud-based platforms used for:

• Customer enquiries
• Workflow management
• Document generation
• Secure file storage
• Email communication
• Payment processing

We take reasonable steps to protect your information from unauthorised access, loss or misuse.

How Long We Keep Your Information

We retain customer information only for as long as necessary to:

• Deliver the purchased service.
• Respond to customer queries.
• Meet legal, accounting and tax obligations.
• Maintain appropriate business records.

Where information is no longer required, it will be securely deleted.

Who We Share Information With

We only share your information where necessary to deliver the service you have requested.

This may include trusted service providers who support our business operations, including:

• Website hosting providers
• Secure payment providers
• Email delivery providers
• Cloud storage providers
• Workflow automation providers
• Artificial Intelligence providers used to generate personalised reports

These providers process information only for the purposes of delivering our services and are expected to maintain appropriate security standards.

We never sell your personal information.

Confidentiality

We recognise that CVs, employment history and career information are personal and confidential.

All information you provide is treated confidentially and used only for the purpose of delivering the service you have requested.

Your Rights

Under UK GDPR you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Restrict or object to certain processing.
• Request a copy of the personal information we hold about you.

Some information may need to be retained where required by law.

Cookies

Our website uses cookies to improve your browsing experience and help our website function correctly.

Cookies may also be used for:

• Website functionality
• Security
• Analytics
• Remembering your preferences

You can manage cookies through your browser settings.

Third-Party Services

Our website and services may use trusted third-party providers to deliver aspects of our services, including payment processing, website hosting, online questionnaires, workflow automation, document generation and email communications.

These providers have their own privacy policies governing how they process information.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Michelle Cryer
Founder | My Professional CV™
Creator of Before You Apply™

michelle@myprofessionalcv.co.uk

Website: https://myprofessionalcv.co.uk